{"id":36263,"date":"2026-06-25T11:27:01","date_gmt":"2026-06-25T09:27:01","guid":{"rendered":"https:\/\/enywear.de\/produktrueckgabe\/"},"modified":"2026-06-25T11:30:06","modified_gmt":"2026-06-25T09:30:06","slug":"produktrueckgabe","status":"publish","type":"page","link":"https:\/\/enywear.de\/en\/produktrueckgabe\/","title":{"rendered":"Product Return"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1631272334126{background-image: url(https:\/\/enywear.de\/wp-content\/uploads\/2021\/09\/Fabric-Background.jpg?id=8099) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″ el_class=”page-title”][vc_column offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_sticky_column=”false” parallax_scroll=”no” mobile_reset_margin=”no” tablet_reset_margin=”no”][vc_custom_heading text=”#Contact” font_container=”tag:div|text_align:left” css=”” el_class=”page-title__subtitle”][vc_custom_heading text=”Product Return” font_container=”tag:h1|text_align:left” css=””][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_sticky_column=”false” parallax_scroll=”no” mobile_reset_margin=”no” tablet_reset_margin=”no”][\/vc_column][\/vc_row][vc_row gap=”35″ css=”.vc_custom_1632467329953{margin-top: 80px !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column width=”1\/2″][vc_raw_html css=”” el_class=”form”]JTVCZ3Jhdml0eWZvcm0lMjBpZCUzRCUyMjEwJTIyJTIwdGl0bGUlM0QlMjJmYWxzZSUyMiUyMGRlc2NyaXB0aW9uJTNEJTIyZmFsc2UlMjIlMjBhamF4JTNEJTIydHJ1ZSUyMiUyMHRhYmluZGV4JTNEJTIyNDklMjIlNUQ=[\/vc_raw_html][\/vc_column][vc_column width=”1\/2″][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”]<\/p>\n

Return Policy<\/strong><\/h2>\n

You may return items purchased from our store if they meet the conditions described below.<\/p>\n

1. Eligibility for Returns<\/h3>\n

Items can be returned if:<\/p>\n

    \n
  • \n

    The product is unused, undamaged, and in its original condition.<\/p>\n<\/li>\n

  • \n

    The product is returned in the original packaging where possible.<\/p>\n<\/li>\n

  • \n

    The return request is submitted within the allowed return period.<\/p>\n<\/li>\n<\/ul>\n

    Certain items may not be eligible for return, such as:<\/p>\n

      \n
    • \n

      Personalized or custom-made products.<\/p>\n<\/li>\n

    • \n

      Digital products or downloadable content once accessed or downloaded.<\/p>\n<\/li>\n

    • \n

      Items that were used, damaged by the customer, or returned incomplete.<\/p>\n<\/li>\n<\/ul>\n

      2. Return Period<\/h3>\n

      You have\u00a014 days from the date of delivery<\/strong>\u00a0to request a return.<\/p>\n

      After you submit a return request, the item must be shipped back to us\u00a0within 14 days<\/strong>.<\/p>\n

      3. Return Shipping Costs<\/h3>\n

      The customer is responsible for the cost of return shipping unless the item is defective or incorrect.<\/strong><\/p>\n

      If the product you received is damaged, defective, or incorrect, please contact us before returning the item so we can arrange a replacement or refund and provide instructions.<\/p>\n

      4. Return Process<\/h3>\n

      To request a return:<\/p>\n

        \n
      1. \n

        Submit a return request using the return form on our website or contact our support team.<\/p>\n<\/li>\n

      2. \n

        Provide your\u00a0order number<\/strong>\u00a0and the\u00a0email address used for the order<\/strong>.<\/p>\n<\/li>\n

      3. \n

        Once the return is approved, you will receive instructions for sending the item back.<\/p>\n<\/li>\n<\/ol>\n

        Please do not send items back before receiving confirmation from our team.<\/p>\n

        5. Refunds<\/h3>\n

        Once the returned item is received and inspected:<\/p>\n

          \n
        • \n

          Refunds will be issued to the\u00a0original payment method<\/strong>\u00a0used for the purchase.<\/p>\n<\/li>\n

        • \n

          Processing may take\u00a05\u201310 business days<\/strong>\u00a0depending on your payment provider.<\/p>\n<\/li>\n<\/ul>\n

          If the returned item does not meet the return conditions, we may refuse the refund or issue only a partial refund.<\/p>\n

          6. Contact<\/h3>\n

          If you have questions regarding returns, please contact us with your\u00a0order number<\/strong>\u00a0and\u00a0email address used for the purchase<\/strong><\/p>\n

          [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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